For years I have told my customers that as a carrier, we were more of a part of each others business than either truly appreciated. In fact, I used to say, "If you can't sell it, I can't ship it".
Nowhere is that saying more apparent than in today's retail market. Even in this holiday peak season, parcel volumes are well down. DHL is quickly leaving the US domestic (only) market, yet FedEx and UPS are not full because major online shippers are not hitting the sales volumes of years past.
DHL has been well publicized (and criticized) for it's restructuring efforts in the US parcel trades, but this week FedEx announced salary reductions and changes in bonus and benefits structures that will hurt their exempt employees all the way up to Fred Smith, CEO of FedEx. These are tough times that hurt everybody.
There are parcel aircraft that were flying last year that are sitting in the desert this season because of lack of volume.
However, the US and global economic downturn extends to all facets of business. The US government is struggling to figure out how to bale out the US automakers, whilst other industries including high tech and manufacturing firms are turning away from parcel and air freight and more toward slower, extended modes of transport like ocean. I know that every time I talk about LCL or any deferred freight product, my customers perk up considerably. While shippers struggle to figure out how to deal with this economy, carriers are doing what would seem crazy 12 months ago.
These include:
- Maersk Line laying up ships to reduce available capacity. These are capital assets which are of greater value not earning any money than incurring any costs.
- APL announced lay offs of up to 1000 employees and a probable change of headquarters addresses away from expensive but historically significant, Oakland, California. (now announced as moving to Phoenix!)
- DHL announced and is in progress of withdrawing from the US parcel business, whilst keeping traditional US international services. The cost to serve is just too expensive. This was accompanied by lay offs of a major portion of the US company in resizing the business.
- FedEx announcing salary reductions for exempt employees as well as senior executives. A hiring freeze. Reductions in 401K benefits for a period up to a year as well as other bonus and compensation reductions. I will say that this decision probably saves FedEx from firing people at least near term.
- Numerous commercial passenger and air freight airlines have either restructured or shut down capacity on key lanes. This drives up cost to shippers and limits options on multiple lanes within major markets.
This is just part of a longer list, but these are major, global transportation companies whose employees are feeling (directly) the pinch of "If you can't sell it, I can't ship it". That's not to blame anybody, its to highlight the fact that all of us work in a tightly woven, interconnected global market place.
I don't have a recipe for a cure here, but I will say that smart managers are reacting to tough times both authoritatively and probably too severely, but only hindsight will tell that. In the meantime, families of employees of many transportation companies this year will have a leaner Christmas than in years past. They will share that experience with the families of their customers.
Perhaps that will create a bond for discussion in the new year. The US government will have new leadership in late January that appears motivated to do "something" toward economic stimulus. Transportation infrastructure will be a key part of that package if the new team is wise enough to realize it.
In the meantime, we all better buckle our seatbelts for a long ride. I ask that you pray for peace and your fellow man harder than ever this year. Many, many families will need it.
Merry Christmas and Happy Holidays
Eric
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