One of the cool things about Freightdawg is that I get to meet a lot of people in our industry. This includes the PR and marketing folks at various transportation companies. I have followed CSX Railroad for some time, not only for their transportation services in the US, but also their very forward thinking marketing on the Green value of railroad shipping.
CSX may be the vanguard for the industry on this topic. At least they have made the effort to spend the money to advertise on TV, Internet and in print on the economic and environmental aspects of rail transportation. Every railroad from short line to class 1 benefits from that message.
I was recently invited by CSX to participate as a judge in a very cool contest called the "How Tomorrow Moves" project. This contest awarded prizes to contestants who best described CSX's message of how to protect the environment. Winning contestants would win $5000.00. Not bad for a 200 word submission!
Thousands of entries were ranked by followers of CSX on Facebook. Finalists were then reviewed by a team of judges composed of various industry and media representatives. Some good ideas were suggested from the contestants and two lucky winners will be selected. Here is the video CSX used to introduce the contest, which closed May 13th.
While the contest was cool, what I really liked was that CSX continues to promote not only their marketing message but uses it to promote ideas that go beyond railroading.
"When CSX launched this campaign around the environment, I really questioned how this effort would help CSX move freight.
Over time I've reckoned there are a few ways. "
First, it raises the image of railroads as a viable domestic long haul transportation option vs trucks. I think many younger people simply do not think about railroads. Main stream passenger services are largely a thing of the past, so unless you have specific interest to do so, rail isn't the first way most young professional transportation people think to move cargo.
Second, I think the green aspect raises the profile of the railroad as an important societal infrastructure component. This impacts government and political opinion over whether the railroad is a nuisance or a vital, economic and environmental asset to a community. Trains moving on rail lines near your home could be seen as noisy, dirty and potentially dangerous. However, when considering they take many, many trucks off the roads every time they move a train, the trade off begins to have balance. Considering that alternatives to foreign oil such as coal and ethanol move primarily by rail, the railroad now becomes an important national asset.
By raising the positive aspects of rail freight transportation, CSX is doing a great thing for the industry. Why would a politician vote against rail transportation or right-of-way when such vital interests are being raised to the public? Voters are being educated here. Given that, this whole message becomes strategic to CSX and the industry.
By connecting with the public in new media like Facebook, CSX is attracting the attention of young people. Transportation is an asset heavy business with relatively few people in it given the size of the businesses involved. When I started at United States Lines in the early 1980's, graduates from ivy league schools interviewed with shipping companies. Not so much any more. That stopped being cool in the mid 80's when everybody who looked good in a pinstripe suit figured they could be a stockbroker during the Reagan years. Reconnecting youth, particularly net savvy young people with brains to transportation is a way to bring new talent to the industry at a time when we need it.
Lastly, investors look at the media as well as the general public. CSX stock has climbed steadily since the 2009 economic crisis. I think there is good reason for this. The rails move the base commodities that power our country and many exports. Warren Buffet thought railroads a good enough idea that he bought one. Moreover, he decided to vertically integrate by buying a rail tank car manufacturing company. If you are an old technology company wanting to impress a new technology investor base, why not use a forward thinking message like the environment to communicate that CSX stock is a good buy?
All I know is that if I had bought CSX stock when I started in this business (stock in the single dollars) to now (stock in the 80 dollar range), I wouldn't be sitting in Atlanta. I'd be in the Bahamas posting this!
This second video is available on the CSX web site, but I think communicates the green value of rail transportation well.
Eric












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